As Lead Product Designer at DesignMap, I've spearheaded projects for major clients such as Google, Cisco, and BeyondTrust. We specialize in bringing consumer-grade design to the enterprise space, meaning we tackle the biggest, hairiest challenges of enterprise, and finesse the solution to a refined and polished final product.

In recent years, I've found a niche in cybersecurity, finding it both rewarding and impactful. Collaborating with brilliant and overworked community of cyber security experts, I have helped build world-class products that enhance all of our safety online.

Working as a consultant gives me the opportunity to work directly with executive level stakeholders. I love leveraging my business background to reframe design problems as business opportunities, and working to elevate the role of design.

Cisco Extended Detection and Response (XDR) Tool

This project aimed to develop an extensible XDR (Extended Detection and Response) tool tailored to assist novice SOC (Security Operations Center) analysts in reducing their time to detection of and response to security incidents in their environment.

Cisco Security (Platform Visiontype)

The Cisco Security initiated a transformative endeavor to redefine its offerings for organizations managing security in the cloud. We established structural, functional, and visual coherence across the existing product portfolio, built experiences for previously cross-product workflows, and worked to shift the organizational mindset to that of a cohesive family of complementary capabilities.

From 2018 to 2020 I was the UX Design Lead at String.ai- an SMS based chat application. In that time I designed the product from the ground up twice, across desktop and mobile clients, and managed iterative cycles between. As the company grew and our product evolved, I lead countless design sprints, researched dozens of potential product directions, and talked with hundreds of users. It’s hard to sum up all of this work in a single portfolio piece, so instead I’ll zoom in on a few instances that I think illustrate my process and approach to product design.

Iterating on feature architecture

We’d had our product in the market for a while, but knew it was time to turn all we’d learned about our users into a new and further refined version of the product. In this case study I’ll zoom in on the design process around simplifying a set of our features to make their function easier to understand, and their setup more transparent.

App Store Illustrations - Visual Design

While UX design is my passion and forte, I am also very familiar with the Adobe Suite. I used Illustrator and Photoshop to create these stylized, realistic mockups.

The goal was to communicate a modern texting experience that was feature rich and smart.

No Case Study

A visual (and technical) overhaul

After having an MVP in the market for 9 months, we took all of our learnings back to the drawing board and rebuilt the platform from the ground up.

Case Study coming soon

As my work with String became higher fidelity and more iterative, I realized I missed the process of defining the direction and scope of a product in its infancy. I joined the team at Task BZO to help them bring their product idea and early market research into a functional prototype.

Task BZO is built to assist officers in the Marine Corps file the archaic, tedious, and very important FITREP paperwork for each of their reports. The thought is to be the TurboTax-like front end of these arduous documents.

Defining the MVP

My first task was to wrangle all the hopes and desires of an eager CEO and put together a coherent product development strategy. A large part of that was defining the scope of an MVP, which meant getting laser focused on the heart of the user pain point. Solving that, and solving it well would bring users onto the platform, giving us an opportunity to grow into the other aspects of the business that the CEO was eager to build.

Building an early prototype

We had already validated the concept with survey work, but I wanted to build a prototype ASAP so we could start to validate the design structure and direction. Working in Figma, I prototyped a mid fidelity version of the app so that we could begin testing with real potential users.

Higher One - Checkout Flow redesign (responsive)

Entirely redesigned the payment flow for Higher One's Cash Net program- a tuition payment platform used by hundreds of universities nationwide.

UC San Francisco - Responsive web redesign

Designed a number of websites for UCSF including their student newspaper, Synapse, as well as the Anesthesia department site. 

American Energy Society - Web Redesign

Designed AES's website and user log in flow. 

Jim & Cindy's Toy Store - Web Design; UX Design

Jim & Cindy have run a successful brick and mortar toy store for decades. They wanted to build a web store that was consistent with their in-store experience. 

Over the course of two weeks I learned what differentiated their store and service, developed Information Architecture and exploration methods that reflected their character, and prototyped the site.

NLP Platform Client - Web Platform; UX Design

A leading Natural Language Processing platform was looking to make its valuable B2B software more user friendly and introduce a long awaited search feature. They hoped this would extend the platform's reach to less technical users, as well as minimize the need to export data into other statistical software.

This project focused on research and low fidelity prototypes to validate concepts.

No Case Study - NDA